FREQUENTLY ASKED QUESTIONS

What type of transportation services do you provide?
We provide ambulatory and wheelchair transportation.
What are your business hours?
Our business hours are Monday through Friday from 8:00 AM to 5:00 PM.
Are you available on the weekends?
Absolutely! We are pleased to offer our services outside our office hours, weekends and holidays (with an additional fee).
Can the driver wait for me?
Certainly, though we do charge a small amount per hour of waiting time. Please inquire.
Do you have any oxygen tanks in your vehicles?
No, we do not have oxygen tanks onboard.
What areas do you serve?
We proudly serve the San Fernando Valley and several cities in Ventura County.
How do I schedule a ride?
You can schedule a ride by calling us at (818) 324-6878 during our business hours or by using our online booking form.
How far in advance should I schedule a ride?
While we recommend booking several days ahead for the best service, we understand that last-minute appointments arise. Contact us or use our online form, and we'll strive to accommodate your needs.
Do you accept Medicaid or Medicare?
Unfortunately, we do not accept Medicaid or Medicare at this time.
Do you provide transportation for patients requiring a gurney?
No, our services are limited to wheelchair and door-to-door transportation at this time.
Is there a cancellation fee?
We understand plans can change. If you cancel 24 hours before your scheduled pickup, there's no fee. For same-day cancellations, it's 50% of your quote.
Can an additional passenger ride with the patient?
Certainly! We welcome companionship.